Frequently Asked Questions

Please read our FAQ before sending us a message.

Do you offer custom designs?

* All of our designs can be customised to suit your colour scheme, name or style. Just send us an email at and we will create a custom listing for you.

Which payment methods are accepted in our Online Shop?

Paypal, Credit or debit card, Cash on pick up (if you are local to us) and AFTERPAY

How long will delivery take?

Our portrait session turnaround period is 1-2 weeks after your session. Our digital prints are emailed to you withing 48 hours of your approving your proof. Our physical prints are posted to you within 48 hours after you have approved your proof of the design if it is custom, if it is a ready to download print it’ll be sent within 24 hours of purchase.

How do I order a physical print?

Select shipping option at checkout if you would like a physical print, if this is not selected you will be purchasing a digital printable file.

What exactly happens after ordering?

PORTRAIT PACKAGES: After you order one of our portrait packages you will be contacted by us via email to organise a date, time and location.
PRINT DESIGNS: After your purchase is completed we create your design using the information you have left us in the note section at checkout. You will receive a proof of the design to approve within 48 hours (weekends/holidays may be slightly longer), ensure all details are correct and let me know if there are any corrections to be made (proof is sent to email address you put in at checkout). Once approved you will receive your high resolution jpeg, ready to print OR if you chose a physical print, this is when it’ll be posted to you.

Portraits and Prints - Terms of use

All products for personal use only, sharing, selling or distributing the file in full or part is strictly prohibited. ©MyLittleBirdiesPhotographyandDesign

If you have chosen to purchase this design as a printable please note NO PRINTED MATERIALS OR FRAME ARE INCLUDED!


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